Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be extended. Customers will be notified of any significant delays.

Shipping Rates & Delivery Times

Shipping charges are calculated and displayed at checkout.

Estimated delivery times:

Delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information, if available.

Shipping Destinations

We currently ship to selected domestic and international locations. Shipping availability may vary based on destination and carrier restrictions.

Delayed or Lost Shipments

We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control.

If your package appears lost, please contact us at contactus@gearcrew.online and we will assist in locating your shipment.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect address provided by the customer may incur additional shipping fees.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and product.

Contact Information

For shipping-related questions, please contact:

Email: contactus@gearcrew.online
Phone: +923193412091
Business Hours: 24/7